At Switch Electronics we take the protection of our customers’ personal details very seriously. Your personal information will be shared only with trusted third party providers essential for us to provide our services. These include but are not limited to Shipping Providers ( Royal Mail, DPD, DHL, Parcelforce) and payment providers (Paypal and Opayo/SagePay). Links to their privacy policies are provided at the bottom of this policy.
How we use your data
1) Customer delivery address, billing address and contact details are required when placing an order so that we are able to adequately fulfil your order. Address information is provided to third party couriers (Royal Mail Group, DPD or DHL where selected). Your provided email address we will be used to forward on information in relation to the placing of your order – an order confirmation, delivery confirmation and invoice.
2) Account Creation – Details provided in order to create a customer account (Contact details and Shipping Address) will be stored for a period of 3 years.
3) Marketing Information - The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc. Note: If at any time you would like to unsubscribe from receiving future emails please click the unsubscribe link at the bottom of our emails.
How do we protect your information? Payments / Transactions
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via a third party payment gateway via Secure Socket Layer (SSL) technology and then encrypted into our only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers. We accept responsibility for all payments made to us via our payment gateway Sagepay / Opayo.
Yes - Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser. This enables the site or service providers systems to recognize your browser and capture and remember certain information.
Your Consent By using our site
Third Party Policies
Royal Mail: https://www.royalmail.com/privacy-notice
Parcelforce: https://www.parcelforce.com/privacyDHL: https://www.dhl.com/gb-en/home/our-divisions/parcel/business-users/about/privacy-notice.html
Shopify Pay: https://www.shopify.com/legal/privacy
Amazon Payments: https://pay.amazon.co.uk/help/201754600